Privacy Policy
General Privacy Policy
At New Frontiers, we are committed to protecting the privacy of our clients, including their contact details and online payment information. This privacy policy outlines how we collect, use, and safeguard the personal and financial information provided when using our site and services.
Information We Collect
When you submit a contact form through our website, we collect your name, email, phone number, city, state and country of residence and interests which are necessary to provide you with the relevant information about our services.
When you make a purchase, we collect certain personal and financial information necessary to process your order and complete the transaction. This may include your name, billing address, shipping address, email address, phone number, credit/debit card information, and other relevant details.
Secure Payment Processing
We utilize secure payment processing platforms and encryption technologies to ensure the confidentiality and integrity of your online payment information. Your credit/debit card details are securely transmitted to our payment gateway provider for authorization and are not stored on our servers.
Use of Information
The financial information collected during online transactions is used solely for the purpose of processing your orders, facilitating payment, and providing you with the products or services you have purchased.
We use your contact information to communicate with you via email, phone or SMS about our coaching services, your orders, provide order updates, respond to inquiries, appointment reminders, service updates, and relevant program information. We may occasionally send promotional offers or marketing materials.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal Obligations
In certain circumstances, we may be required to disclose your personal and financial information in response to lawful requests from government authorities, law enforcement agencies, or regulatory bodies, or as otherwise required by law.
Consent
By providing your personal and financial information for online payments, you consent to the collection, use, and disclosure of that information as described in this privacy policy.
Data Retention
We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Security Measures
We employ industry-standard security measures to protect your personal and financial information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
Privacy Policy for Coaching Services for Minors
At New Frontiers, we understand the importance of privacy, especially when it comes to minors seeking coaching services. This privacy policy outlines how we collect, use, and protect personal information obtained during coaching sessions with minors.
Confidentiality
All information shared during coaching sessions with minors is kept strictly confidential, except in cases where disclosure is required by law or where there is a risk of harm to the minor or others.
Confidentiality will be explained to the minor and their legal guardians at the beginning of the coaching process.
Information Collected
We collect personal information about minors, including but not limited to their name, age, contact information, and relevant medical history, to provide coaching services effectively.
Use of Information
Personal information collected from minors is used solely for the purpose of providing coaching services and will not be shared with third parties without explicit consent from the minor’s legal guardians, except as required by law.
Protection of Information
We have implemented appropriate technical and organizational measures to safeguard the personal information of minors against unauthorized access, disclosure, alteration, or destruction.
Legal Obligations
In certain circumstances, we may be obligated to disclose personal information about minors, such as suspected child abuse or neglect, imminent risk of harm to the minor or others, or court-ordered disclosures.
Parental/Guardian Involvement
We encourage parental or guardian involvement in the coaching process, but we also respect the minor’s right to privacy and confidentiality.
Information about the minor’s progress in coaching may be shared with their legal guardians with the minor’s consent, unless disclosure is required by law.
More information on New Frontiers’ Policies & Procedures can be found here.
Consent
Minors under the age of 18 require parental or guardian consent to receive coaching services. We will obtain explicit consent from the minor’s legal guardians before commencing coaching services.
Changes to Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be communicated to the minor’s legal guardians and will be effective immediately upon posting.
Contact Information
If you have any questions or concerns about our privacy policy or the handling of your personal and financial information, please contact us at payments@nfil.net.
By using our website and providing your personal and financial information for online payments, you agree to the terms outlined in this privacy policy.